Emotional Regulation for Handling Patient Objections: A Guide for Healthcare Clinicians
Learn how to manage patient objections with empathy and confidence, transforming challenging interactions into opportunities for connection.
Benefits of Downloading This Guide:
- Practical Techniques for Handling Objections: Follow the simple Reflect → Pause → Label → Question approach to navigate patient concerns effectively.
- Recognise Emotional Cues: Identify physical signs of patient anxiety or resistance and adjust your approach to maintain rapport.
- Enhance Your Emotional Regulation: Use self-regulation techniques like breathing exercises, grounding, and mental reframing to stay calm and focused during challenging consultations.
- Empowerment, Not Persuasion: Help patients make informed decisions by fostering a collaborative and non-pressuring environment.